I called the office Monday July 18th 2011. I needed a screw and hardware for the Eclipse full face helmet. After being informed that the Eclipse is discountinued, the office found a screw w/ hardware on a desk.I just received them in the mail today, 2 days later. I want to thank you and give you my consumer comittment to stay w/ your products. Customer Service today is usually done in some 3rd world country where communication is void. Its great to have people who give a s*&^%. Mardo South Troy NY
Just on time for my birthday
Wow,the helmet is even better than expected and your sizing chart is right on. Very please!!! Rejean
Long time fan, first time caller
You guys rock!
You guys rock! I got my helmet quick but it was too big. So I called and the woman that answered the phone was great! I could tell right away that you guys care about good customer service. The quality of the helmet was impressive as well. I have found the helmet that I will always want to wear. You can count on a re-order every 5 years or so. I will be sure to do as I was told by your customer service woman ("tell everyone how much I like the helmet). She was very personable and answered every question I had. I wish I had gotten her name. Okay then, carry on!!! Thank you, Cath
Great Customer Service
So I called UPS and somehow they got it from Kentucky to Seattle in like three hours so they have guaranteed the delivery today. I want you to know that I have never had customer service be on such the ball and do such a top shelf job for anything I have purchased online before. I would be privileged to recommend your company for sales to all those in which I ride with. I thank you for your efforts and it is something truly appreciated. Have a great day!